For example, a rectangle runs a macro when you click it; a shadow can highlight the shape as an interactive button. Right-click the object to which you want to add a shadow. How to display Hidden Text in Microsoft Word 2007: Click on the Office button, located at the top left-hand corner of the program. How to display Hidden Text in Microsoft Word 2004, 2008 and 2011 for Mac: Click on the Word menu on the Toolbar. Choose the Preferences option. The AutoRecovery feature in Word for Mac tries to automatically recover text from a document that was open when Word for Mac crashed. When you restart Word for Mac after the program crashes, a dialog box will display the following message. Word 2011 for Mac: under Text Styles, click Effects, point to an effect, and then click the one that you want. Add a shadow [Compatibility Mode] Compatibility mode indicates that the document was created using an earlier version of Word or saved in an earlier file format.

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Summary

This article contains troubleshooting procedures that you can use to identify damaged document files by using Microsoft Word 2008 for Mac and, in some cases, recover such files. A 'damaged' document is a document that you cannot open or that you can open but that contains an error in a section of the document. In a damaged document, you cannot change any information in a section.

Damaged document files can cause any program to exhibit unusual behavior. Such behavior occurs because the program is receiving incorrect information from the damaged document file.

More information

Damaged files frequently cause behavior that is not part of the program design, such as infinite repagination, incorrect document layout and formatting, unreadable characters, error messages during processing, system freezes or crashes when you load or view the file, or any other unusual behavior that is not part of the ordinary operation of the program. However, such behavior also can be caused by factors other than document damage. To eliminate other factors, follow these troubleshooting tips:

Check for similar behavior in other documents.
Check for similar behavior in other programs.
Test the file in question in Office for Mac on another Macintosh and try to duplicate the behavior.
Rename any templates that are attached to the document, and then try to duplicate the behavior.

Start the computer in safe mode, and then try to duplicate the behavior.

Shut down the computer.
Press the power button.
When you hear the startup tone, immediately hold down the SHIFT key.
Note
Press the SHIFT key as soon as possible after you hear the startup tone. However, do not press the SHIFT key before you hear the startup tone.
Release the SHIFT key when you see the gray Apple and the progress indicator on the screen. The progress indicator resembles a spinning gear. During startup, the words 'Safe Boot' appear on the Mac OS X startup screen.
Start Word 2008 for Mac, and then try to duplicate the behavior.

If the problem behavior does not recur, something that was normally set to start together with the operating system was causing this problem. Because safe mode boot affects different items in different ways, this problem could be related to startup items, fonts, or other items.

If this problem occurs only with a single document after you perform the previous steps, the specific document is probably damaged. If the program unexpectedly closed before the file was closed and the AutoRecoveryoption was enabled, an AutoRecovery file may have been created. You can use this AutoRecovery file to recover the file in question.

The AutoRecovery feature in Word for Mac tries to automatically recover text from a document that was open when Word for Mac crashed. When you restart Word for Mac after the program crashes, a dialog box will display the following message:

Note

This recovery may take some time, depending on the size of the document and how much damage is in the document.

After the document is recovered, immediately use the Save Ascommand on the Filemenu to save the document with a new file name. This makes sure that the original document will be available for other recovery attempts. This automatic recovery method strips all formatting, graphics, and objects from the document.

You also can browse to HDusersyour userDocumentsMicrosoft User DataOffice 2008 AutoRecovery and review the documents in this folder. Move the documents from this folder to another location and then access them with Wordto determine whether any of them are the damaged document.

Additional methods that are listed later in this article may enable you to recover more of the original formatting from the damaged document.

For more information about the AutoRecovery feature, see the 'Recover text from a damaged document' topic in Word 2008 for Mac Help.

How to correct a damaged document

There are several techniques that you can use to try to correct a damaged document. The method that you use depends on the kind and the severity of the damage and the type of behavior that is exhibited. Although these methods succeed frequently, not every damaged document can be recovered. Keeping a backup copy of a document is the best way to make sure that you can recover it.

The following troubleshooting procedures are divided into two sections: 'If the file can be opened in Word for Mac' and 'If the file cannot be opened in Word for Mac.' Use the appropriate section for your situation.

If the file can be opened in Word for Mac

If you can open the file in Word for Mac, use one of the following methods.

Method 1: Convert the file to another format, and then convert it back to its native format.

This is the easiest and most complete document recovery method. Always try it first. Save the file in Rich Text Format (RTF). This format preserves the formatting in your Word for Mac document. After you save the file in RTF, reopen the file in Word for Mac, and then convert it from RTF. If this method succeeds, the file damage is removed during conversion.

To save the file as RTF, follow these steps:

On the File menu, click Save As.
Click the Format list, and then select Rich Text Format.
Change the name of the document. (This is recommended so that you can continue with the other steps by using the original unmodified document.)
Click Save.

If the damage persists after you save the file as RTF, instead save the file in one of the following file formats:

Other word processing formats
Text only

Note

Saving a file in text-only format frequently corrects the damage problem. However, all formatting is lost, including graphics and field codes in Word 2008 for Mac. Therefore, this method requires more reformatting. So use it only if other file formats do not enable you to resolve the problem.

Method 2: Copy everything except the last paragraph mark to a new document.

Word for Mac associates a variety of formatting with the last paragraph mark, especially section and style formatting. If you copy everything in the file except the last paragraph mark to a new file, the damage may be left behind in the original document.

To copy everything except the last paragraph mark in the document, follow these steps:

Open the document that exhibits the problem behavior.
On the Edit menu, click Select All.
With the document selected, hold down the SHIFT key, and then press the LEFT ARROW key one time. (This removes only the last paragraph mark from the selection.) Release the SHIFT key.
On the Edit menu, select Copy.
On the File menu, select New Blank Document.
In the new document, click Paste on the Edit menu.

Note

In the new document, you may have to reapply section formatting or style formatting.

Method 3: Copy the undamaged parts of the file to a new file.

Sometimes you can determine the location of damage in your file by looking at the file or by testing the file to determine where the problem behavior originates. Another way to determine what area of the file is damaged is to copy one page at a time or a series of pages into a new file. Save the

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